Pricing

Honest pricing. No surprises.

Pay by the hour for repairs and support, get a fixed quote for projects, or build a service plan around your business. Every engagement starts with a free consultation.

  • Free consultations
  • No trip charge in 4 core towns
  • Fixed-fee projects
  • Tailored business plans
Rates

Simple, starting-at rates

Exact pricing depends on the job. We'll always tell you before we start.

  • Onsite service

    A tech at your home or office.

    From $125/hr

    • 1-hour minimum
    • No trip charge in Indian Land, Waxhaw, Monroe & Matthews
    • Small trip fee for nearby towns
    • Typically next business day
    Book a visit
  • Most popular

    Remote support

    Secure screen-share you control.

    From $62.50

    • $125/hr rate
    • First 30 minutes, then 15-minute increments
    • Typically same day
    • Great for software, email, printers & accounts
    Get remote help
  • Projects & migrations

    Scoped upfront—you know what you're paying for.

    Fixed fee

    • Microsoft 365 & Google Workspace migrations
    • New networks, cabling & Wi-Fi
    • Camera & access-control installs
    • Phone systems & servers
    Get a quote

Free consultations

Talk through the problem or project first. Honest options, no obligation.

Business service plans

Tailored to your users, devices, and goals—monitoring, patching, backups, help desk, and planning.

Emergency onsite

When it can't wait, emergency onsite service is available at premium rates, quoted before we roll.

Trip fees

None in Indian Land, Waxhaw, Monroe, or Matthews. A small trip fee applies beyond those towns.

Regular hours: Monday–Friday, 9 a.m.–6 p.m.

FAQ

Pricing questions

How much do you charge?

Hourly work starts at $125/hr. Onsite visits have a 1-hour minimum. Remote support has a 30-minute minimum, then it's billed in 15-minute increments. Bigger projects—migrations, new networks, camera installs—are quoted at a fixed fee so you know exactly what you're paying for.

Do you charge a trip fee?

Not in our four core towns: Indian Land, Waxhaw, Monroe, and Matthews. Beyond those, a small trip fee applies, and we'll tell you what it is before we schedule.

Is the consultation really free?

Yes. Tell us what's going on and we'll give you honest options and a price—no obligation and no pressure.

Do you offer service plans?

Yes, for businesses. Every plan is tailored to your users, devices, and goals, and can include monitoring, patching, backups, help desk, and technology planning.

What about emergencies?

Emergency onsite service is available at premium rates when something can't wait. Call any of our lines and we'll tell you what we can do and what it'll cost before we roll.